File drop

The File drop admin page runs schema-mapped CSV sends — uploading a list of recipients, mapping its columns to personalisation variables, and sending (optionally scheduled). It's the same capability documented in Distribution → File drop, available here in the Admin hub.

At a glance

1. Upload a CSV — the header row and contact column are detected automatically.
2. Map columns — non-contact columns become {{variable}} placeholders for your email template.
3. Choose channel and template — email or SMS, with an optional template.
4. Schedule or send now — queue the campaign for later or dispatch immediately.
5. Review the summary — sent, suppressed, failed, and total, with per-recipient results.

Every file-drop send is checked against suppression, opt-out, and the contact-frequency cap before it goes out.

Next steps

• Distribution → File drop — the complete walkthrough.
• Email templates — where your variables are used.
• Suppression and opt-out — the checks applied to every send.