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In-app feedback

In-app feedback lets your own team submit product feedback (ideas, bugs, requests) from inside the platform, and lets a triage team manage it. It's the platform "dogfooding" a lightweight feedback board.

Who can use it​

  • The feedback feature flag must be on (system admin, Configure → Features).
  • Submitting feedback and viewing your own submissions is open to any signed-in member.
  • Triaging the full board (seeing everyone's feedback, setting status/priority, adding notes) needs the feedback.manage permission.

How it works​

  1. Any member opens the feedback launcher and writes a note.
  2. The AI structures the note (category, summary) so the triage board is scannable; if the AI is down it falls back to the raw text.
  3. Members with feedback.manage open the feedback board to see all submissions, set status and priority, and add notes — the standard triage loop.
note

Your own submissions are always visible to you; the full board is gated to feedback.manage so a member's draft feedback isn't widely visible until triaged.